RECALL NOTICE
RH is offering consumers who purchased a Jeune Crib the choice of either a replacement crib or a full refund in the amount of the purchase price.
Our clients' safety is of the utmost importance to us. Therefore, RH is voluntarily recalling the crib in cooperation with the U.S Consumer Product Safety and Health Canada because the cylindrical metal inserts located in the pre-drilled holes of the crib’s wooden frame can become loose and detach, posing a risk of choking to young children. Please immediately stop using the crib and contact RH to arrange a complimentary pick-up of the crib and select between receiving a replacement crib, or a full refund of the purchase price.
The affected Jeune French Contemporary Upholstered Panel Cribs were sold at RH Galleries and Online at www.rhbabyandchild.rh.com from January 2021 to March 2024 in three different finishes (brushed grey oak, brushed light oak, or brushed white oak) under SKUs with the following first six digits: 113210, 113313 and 113754. The SKU number can be found on your receipt and on a label located on the inner lower portion of the upholstered panel.
If you have a recalled Jeune crib, please note the following important information:
- Please immediately stop using the crib.
- Please contact RH (see contact information below) as soon as possible to arrange a complimentary pick-up of the recalled item and to select between receiving a refund or replacement crib. After RH receives the returned crib, RH will provide a replacement crib, or a full refund of the purchase price. (If the purchase price cannot be determined, RH will provide you with a refund or credit of $1260.)
You may reach us via email at recall@rh.com, by calling 1-833-611-1775 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or RH Outlet.
Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.